Transportation Policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD. Under $199 USD charge $10 USD per order. *International shipping 7-10 business days

United States of AmericaUnited Kingdom
GermanyItaly
NetherlandsBelgium
IrelandBulgaria
Czech RepublicFinland
HungaryLatvia
MaltaPoland
RomaniaSlovakia
SwedenAustria
AustraliaSouth Africa
CanadaSwitzerland
FranceSpain
LuxembourgCroatia
EstoniaRepublic of Lithuania
PortugalSlovenia
DenmarkJapan
NorwayMexico
CyprusTurkey
New ZealandChile
UruguaySingapore
Saudi ArabiaSouth Korea
MalaysiaIsrael
PhilippinesPuerto Rico
IndonesiaAfghanistan
SerbiaBrunei
PeruMonaco
KazakhstanVietnam
ColombiaMorocco
Sri LankaAlbania
LebanonBelarus
CambodiaPakistan
PalestineMaldives
MoldovaNigeria
AlgeriaAndorra
Hong Kong SARChina Macao SAR
China TaiwanPRC

Ship to these countries below needs a $10 USD shipping fee per order. *International shipping 7-15 business days

BahrainQatar
JordanKuwait
UkraineUNITED ARAB EMIRATES

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

 


Transportation policy

 

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD.
Under $199 USD charge $10 USD per order.
*International shipping 7-10 business days

United States of AmericaUnited KingdomFrance
GermanyItalySpain
NetherlandsBelgiumLuxembourg
IrelandBulgariaCroatia
Czech RepublicEstoniaFinland
HungaryLatviaRepublic of Lithuania
MaltaPolandPortugal
RomaniaSlovakiaSlovenia
SwedenAustriaDenmark
AustraliaSouth AfricaGreece
CanadaSwitzerlandNorway
MexicoCyprusTurkey
New ZealandChileUruguay
MalaysiaIsraelPhilippines
Puerto RicoIndonesiaAfghanistan
SerbiaBruneiPeru
MonacoKazakhstanVietnam
ColombiaMoroccoSri Lanka
AlbaniaLebanonBelarus
CambodiaPakistanPalestine
MaldivesMoldovaNigeria
AlgeriaAndorraHong Kong SAR
China Macao SARChina TaiwanPRC

Ship to these countries below needs a $10 USD shipping fee per order.
*International shipping 7-15 business days

BahrainQatarKuwait
JordanUNITED ARAB EMIRATESUkraine

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

 

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD.
Under $199 USD charge $10 USD per order.
*International shipping 7-10 business days

United States of AmericaUnited KingdomFrance
GermanyItalySpain
NetherlandsBelgiumLuxembourg
IrelandBulgariaCroatia
Czech RepublicEstoniaFinland
HungaryLatviaRepublic of Lithuania
MaltaPolandPortugal
RomaniaSlovakiaSlovenia
SwedenAustriaDenmark
AustraliaSouth AfricaGreece
CanadaSwitzerlandNorway
MexicoCyprusTurkey
New ZealandChileUruguay
MalaysiaIsraelPhilippines
Puerto RicoIndonesiaAfghanistan
SerbiaBruneiPeru
MonacoKazakhstanVietnam
ColombiaMoroccoSri Lanka
AlbaniaLebanonBelarus
CambodiaPakistanPalestine
MaldivesMoldovaNigeria
AlgeriaAndorraHong Kong SAR
China Macao SARChina TaiwanPRC

Ship to these countries below needs a $10 USD shipping fee per order.
*International shipping 7-15 business days

BahrainQatarKuwait
JordanUNITED ARAB EMIRATESUkraine

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.