Transportation Policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD. Under $199 USD charge $10 USD per order. *International shipping 7-10 business days

AfghanistanAlbania
AndorraAustralia
AustriaBelarus
BelgiumBrunei
BulgariaCambodia
CanadaChile
ChinaColombia
CroatiaCyprus
Czech RepublicDenmark
EstoniaFinland
FranceGermany
GreeceHong Kong SAR, China
HungaryIndonesia
IrelandIsrael
ItalyKazakhstan
LatviaLebanon
LuxembourgMacao SAR,China
MalaysiaMaldives
MaltaMexico
MoldovaMonaco
MoroccoNetherlands
New ZealandNigeria
NorwayPakistan
PalestinePeru
PhilippinesPoland
PortugalPuerto Rico
Republic of LithuaniaRomania
SerbiaSingapore
SlovakiaSlovenia
South AfricaSpain
Sri LankaSweden
SwitzerlandTaiwan, PRC
TurkeyUnited Kingdom
United States of AmericaUruguay
Vietnam

Ship to these countries below needs a $10 USD shipping fee per order. *International shipping 7-15 business days

BahrainJordan
KuwaitQatar
UkraineUNITED ARAB EMIRATES

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD.
Under $199 USD charge $10 USD per order.
*International shipping 7-10 business days

AfghanistanAlbaniaAndorra
AustraliaAustriaBelarus
BelgiumBruneiBulgaria
CambodiaCanadaChile
ChinaCroatiaCyprus
Czech RepublicDenmarkEstonia
FinlandFranceGermany
GreeceHong Kong SAR, ChinaHungary
IndonesiaIrelandIsrael
ItalyKazakhstanLatvia
LebanonLuxembourgMacao SAR,China
MalaysiaMaldivesMalta
MexicoMoldovaMonaco
MoroccoNetherlandsNew Zealand
NigeriaNorwayPakistan
PalestinePeruPhilippines
PolandPortugalPuerto Rico
Republic of LithuaniaRomaniaSerbia
SingaporeSlovakiaSlovenia
South AfricaSpainSri Lanka
SwedenSwitzerlandTaiwan, PRC
TurkeyUnited KingdomUnited States of America
UruguayVietnam

Ship to these countries below needs a $10 USD shipping fee per order.
*International shipping 7-15 business days

BahrainJordanKuwait
QatarUkraineUNITED ARAB EMIRATES

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD.
Under $199 USD charge $10 USD per order.
*International shipping 7-10 business days

AfghanistanAlbaniaAndorra
AustraliaAustriaBelarus
BelgiumBruneiBulgaria
CambodiaCanadaChile
ChinaCroatiaCyprus
Czech RepublicDenmarkEstonia
FinlandFranceGermany
GreeceHong Kong SAR, ChinaHungary
IndonesiaIrelandIsrael
ItalyKazakhstanLatvia
LebanonLuxembourgMacao SAR,China
MalaysiaMaldivesMalta
MexicoMoldovaMonaco
MoroccoNetherlandsNew Zealand
NigeriaNorwayPakistan
PalestinePeruPhilippines
PolandPortugalPuerto Rico
Republic of LithuaniaRomaniaSerbia
SingaporeSlovakiaSlovenia
South AfricaSpainSri Lanka
SwedenSwitzerlandTaiwan, PRC
TurkeyUnited KingdomUnited States of America
UruguayVietnam

Ship to these countries below needs a $10 USD shipping fee per order.
*International shipping 7-15 business days

BahrainJordanKuwait
QatarUkraineUNITED ARAB EMIRATES

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.