Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7–15 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

7-15 business days Free Shipping Over $199,
Under $199 charge $15 per order
USA Australia Bahrain
Bangladesh Belgium Bulgaria
Denmark France Germany
Hungary India Indonesia
Italy Lebanon Malaysia
Mexico Netherlands Norway
Portugal Qatar Romania
Singapore Slovakia Sweden
Thailand UAE UK
Vietnamy    

7-15 business days Free Shipping Over $199,
Under $199 charge $20 per order
Bulgaria Canada Cyprus
Czech Republic Egypt Greece
Jordan Kuwait Monaco
Nepal Northern Ireland Oman
Pakistan Philippines Portugal
San Marino Saudi Arabia Scotland
Sri Lanka Turkey Wales
Yemen    

7-15 business days Free Shipping Over $199,
Under $199 charge $25 per order
Austria Azerbaijan Finland
Georgia Iraq Ireland
Israel Kazakhstan Kenya
Liechtenstein Morocco Nigeria
Poland Romania Spain
Sudan Switzerland Uzbekistan

7-20 business days $30 shipping per order
Benin Botswana Burkina Faso
Ethiopia Gabon Ghana
Mali Mauritius Namibia
Rwanda Sierra Leone Somalia
South Africa Tanzania Togo
Uganda Zambia Zimbabwe

7-20 business days $40 shipping per order
Angola Burundi Côte d’Ivoire
Democratic Republic
of the Congo		 Eritrea Guinea
Lesotho Liberia Libya
Madagascar Malawi Mozambique
Swaziland Tunisia  

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7–15 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

7-15 business days Free Shipping Over $199,
Under $199 charge $15 per order
USA Australia Bahrain
Bangladesh Belgium Bulgaria
Denmark France Germany
Hungary India Indonesia
Italy Lebanon Malaysia
Mexico Netherlands Norway
Portugal Qatar Romania
Singapore Slovakia Sweden
Thailand UAE UK
Vietnamy    

7-15 business days Free Shipping Over $199,
Under $199 charge $20 per order
Bulgaria Canada Cyprus
Czech Republic Egypt Greece
Jordan Kuwait Monaco
Nepal Northern Ireland Oman
Pakistan Philippines Portugal
San Marino Saudi Arabia Scotland
Sri Lanka Turkey Wales
Yemen    

7-15 business days Free Shipping Over $199,
Under $199 charge $25 per order
Austria Azerbaijan Finland
Georgia Iraq Ireland
Israel Kazakhstan Kenya
Liechtenstein Morocco Nigeria
Poland Romania Spain
Sudan Switzerland Uzbekistan

7-20 business days $30 shipping per order
Benin Botswana Burkina Faso
Ethiopia Gabon Ghana
Mali Mauritius Namibia
Rwanda Sierra Leone Somalia
South Africa Tanzania Togo
Uganda Zambia Zimbabwe

7-20 business days $40 shipping per order
Angola Burundi Côte d’Ivoire
Democratic Republic
of the Congo		 Eritrea Guinea
Lesotho Liberia Libya
Madagascar Malawi Mozambique
Swaziland Tunisia  

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7–15 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries/regions below:

7-15 business days Free Shipping Over $199,
Under $199 charge $15 per order
USA Australia Canada
New Zealand UK France
Italy Germany China
Spain Japan Singapore
South Korea Portugal Luxembourg
Indonesia Malaysia Vietnam
Macao Hong Kong Taiwan
     

7-15 business days Free Shipping Over $199,
Under $199 charge $20 per order
Mexico Switzerland Sweden
Netherlands Denmark Belgium
Austria Czech Republic Poland
Lithuania Slovakia  
     

7-20 business days Free Shipping Over $199,
Under $199 charge $30 per order
Norway Ireland Greece
Finland Hungary Turkey
Slovenia    
     

7-20 business days charge $40 per order
Israel Saudi Arabia Cyprus
Thailand Philippines Egypt
Oman Bangladesh  
     

7-20 business days charge $45 per order
Chile Brazil United Arab Emirates
Kuwait Qatar Colombia
Romania Pakistan Bulgaria
Iceland Latvia Croatia
Estonia Puerto Rico Palestine
Argentina Uruguay Bahrain
Panama Monaco Malta
Azerbaijan Algeria Armenia
Guam Serbia Panama

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.